Our Vision, It's 20/20

With a focus on unique crystal awards and business gifts for the promotional products industry, we have committed ourselves to outstanding customer service and the development of crystal products that live up to our by-line, clearly more imaginative.

Beautifully simple! Our new logo and two-word tagline expresses all you need to know about J.Charles. Born of a less is more approach, our well-designed products confirm the beauty that resides in simplicity. This same philosophy also lives on through our acclaimed customer service. We pride ourselves on taking the complexity out of doing business so that ordering is a pleasure, never a hassle.

J.Charles was formed in 1994 as a company that would focus on designer glass and crystal for the gift and recognition industry. I named the company for my father (pictured above) who taught me things like the art of glass engraving as well as the art of keeping it simple.

That’s because he, himself, was a beautifully simple guy. He had no time – in business or life – for making things complicated. Though it has been 10 years since his passing, his passion for simplicity and worshipping the customer lives on at J.Charles.

Though referred to as the “Bossman” by those at J.Charles, he was hardly what you would call a bossy kind of guy. Actually, he was pretty cool. Even when I was a kid I thought he was cool, as he was the only parent I knew who liked the Beatles!

Thanks to the Bossman, we presently own and occupy a very modern 50,000 square ft. facility in northern Kentucky, just across the river from Cincinnati. When I arrive at work every morning, I see a beautiful building that rests on a foundation built of my father’s sweat equity.

Now in our third generation, my two sons, Chuck and Jeff, are grabbing the reins as I ease my way to part-time. It makes me proud to know that the Bossman’s philosophies are in their DNA. It tells me I can step away and the customer will always come before the bottom line.

Of course, our success over the years would not be possible without what I am sure are our two greatest assets: awesome employees and awesome customers!

J.Charles currently employs 50 of the planet’s greatest human beings. Their professionalism and enthusiasm for our mission is more than commendable. They laugh at all of my jokes – no matter how many times I’ve repeated them – and they’re the reason I can’t wait to get to work every morning.

Equally important – our customers! Without your patronage, everything would cease. We are forever grateful to you for our paychecks, our company cookouts (especially the beer), our health insurance, etc., etc. Thank you for all that you do for J.Charles, for the confidence you place in us, and most of all, thank you for your friendship. It is our belief that taking care of you is what makes good things happen – just another one of those beautifully simple things we learned from the “Bossman.”

Sincerely,

Barry C. Dyas
President

Our Services

Awards

In addition to many common shapes, we have designed over 200 stunning awards in-house you can't find anywhere else.

Corporate Gifts

We stock the highest quality glassware and gift items from around the world including many products made in the good ol' US-of-A.

Deep Etch

Our proprietary deep etch process uses a courser grit sand that allows us to etch deeper and creates an unmatched sparkle.

Digital Printing

Print anything from logos to photos with precise color accuracy using our brand new J.Color digital printing process.


Looking for something completely custom? Collaborate with our design team to turn your vision into reality.

11376

satisfied customers

871

beautiful products

48

awesome employees

21

years of expertise

How To Buy Our Stuff

Our products are sold exclusively through promotional products distributors.

J. Charles

Distributor

Happy Customer


Branding and personalizing our products involves several detailed steps to ensure accuracy and quality. This requires a lot of forethought and inside knowledge of the processes. That's why we exclusively rely on the expertise of promotional products distributors to sell our products.

Find A Distributor

Customer Service Team

The best customer service team the industry has ever seen. Period.

Ronn Mervis

Ronn Mervis

Customer Service Manager

Darcy Lohr

Darcy Lohr

Team Leader
 

Heather Scharfenberger

Heather Scharfenberger

Customer Service Representative

Brooke Polly

Brooke Polly

Customer Service Representative